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Changing your address through the United States Postal Service is a straightforward process that can be done online. Recently though, scammers have been creating websites that look like the USPS site and tricking consumers into paying steep prices for no service at all.

How the Scam Works

You type “address change” or a similar query into a search engine. Several results pop up. You click on the one that looks official and says USPS. When the site loads, everything looks normal, you fill out the forms and make a payment with your credit or debit card. Shortly after, you notice a hefty charge from a business that is not the USPS. When you call the company to find out what happened, they claim, at best, that they can only offer you a partial refund.

One consumer reported this experience to BBB.org/ScamTracker: “They set up their site to perfectly mimic the USPS website and charge $80 for an address change that they never actually perform.” In most cases, these fake companies get away with your money and your address is left unchanged.

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